Betty Cookie Policy

At Betty, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, how we use them on betty.ca, and what choices you have regarding their use. By continuing to browse the Betty casino Ontario platform, you agree to our use of cookies as described in this document. We encourage you to read this policy carefully so you understand how we collect and use data to enhance your experience.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, smartphone, or tablet — when you visit a website. Here at Betty Casino, we use cookies to remember your preferences, keep you logged in, and help us understand how our platform is being used. Cookies do not contain personally identifiable information on their own, but when combined with other data we hold about you, they may be used to identify you as a registered user of our services.

Cookies can be "session cookies," which expire when you close your browser, or "persistent cookies," which remain on your device for a set period or until you delete them. We may also use similar technologies such as web beacons, pixels, and local storage objects that function in a comparable way to cookies.

How We Use Cookies

Our Betty platform uses cookies for a number of important purposes. We rely on these technologies to deliver a secure, functional, and personalised experience for every player on our betty casino online platform. Below are the main categories of cookies we use:

Strictly Necessary Cookies

These cookies are essential for our website to operate correctly. Without them, core features such as logging in to your Betty Casino account, accessing the betty casino app, and processing payments through Interac or Visa would not function. These cookies cannot be disabled, as they are fundamental to the operation of our services.

• Session management and authentication (keeping you logged in)
• Security cookies that help us detect fraud and protect your account
• Cookies that remember items in your session as you navigate our site
• Load balancing cookies to ensure stable access to our platform

Performance and Analytics Cookies

At Betty, we use performance cookies to understand how visitors interact with our site. This data helps us identify which pages are most popular, how players navigate through our 4,500+ games library, and where technical issues may arise. All information collected through these cookies is aggregated and anonymised.

• Measuring page load times and site performance
• Tracking which game categories and slots are most visited
• Identifying errors or broken links across betty.ca
• Analysing user journeys to improve navigation and layout

Functionality Cookies

Our Betty Casino platform uses functionality cookies to remember the choices you make when using our services. These cookies allow us to provide a more personalised experience and may remember your language preferences, display settings, or whether you have previously accepted our cookie notice.

• Remembering your login details for faster betty casino login
• Storing your preferred currency (CAD) and display preferences
• Remembering whether you have dismissed certain notifications
• Enabling personalised content based on your gaming activity

Targeting and Marketing Cookies

We and our trusted third-party partners may place targeting cookies to deliver relevant promotional content related to Betty casino free spins, loyalty rewards, and other offers available to Ontario players. These cookies track your browsing activity across websites and help us present advertising that is relevant to your interests. At Betty, we only work with partners who maintain appropriate data protection standards.

• Tracking referral sources so we can credit affiliates correctly
• Measuring the effectiveness of our promotional campaigns
• Delivering relevant offers such as betty casino promo codes to qualifying players
• Retargeting users who have previously visited betty.ca

Third-Party Cookies

Our Betty Casino website may include content or features provided by third parties, such as game providers (including Pragmatic Play, Play'n GO, Hacksaw Gaming, and others), analytics platforms, and social media integrations including Facebook, Instagram, TikTok, and YouTube. These third parties may set their own cookies on your device when you interact with their content. We do not control third-party cookies and recommend reviewing the privacy and cookie policies of any third-party services you interact with through our platform.

Cookies and Your AGCO-Licensed Experience

As an AGCO-licensed operator regulated by iGaming Ontario (registration ID OPIG12366), Betty is required to maintain responsible gambling standards. We use certain cookies strictly for compliance and player protection purposes, including age verification processes (19+), geofencing to confirm you are located within Ontario, and responsible gaming monitoring tools such as BetGuard and RG Check. These compliance-related cookies are necessary and cannot be disabled by users of our platform.

How Long Do Cookies Last?

The duration of cookies we place on your device varies depending on their purpose. At Betty, session cookies expire as soon as you close your browser or log out of your account. Persistent cookies may remain active for periods ranging from 30 days to 24 months, depending on their function. You can view and manage the cookies currently stored on your device through your browser settings at any time.

Managing Your Cookie Preferences

You have the right to control which non-essential cookies we place on your device. Our Betty Casino platform presents a cookie consent banner when you first visit betty.ca, allowing you to accept or reject specific categories of cookies. You may also adjust your preferences at any time by accessing our cookie settings tool available in the footer of our website.

In addition, most web browsers allow you to manage cookies directly through their settings. Please note that disabling certain cookies may affect the functionality of our services — for example, you may not be able to complete the betty casino login process or access certain features of the betty casino app if essential cookies are blocked.

• Google Chrome: Settings → Privacy and Security → Cookies and Other Site Data
• Mozilla Firefox: Options → Privacy and Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Microsoft Edge: Settings → Privacy, Search, and Services → Cookies

For information about opting out of interest-based advertising, you may visit the Digital Advertising Alliance of Canada (DAAC) opt-out tool at youradchoices.ca.

Changes to This Cookie Policy

We reserve the right to update this Cookie Policy at any time to reflect changes in technology, legislation, or our business practices. When we make material changes, we will notify you by posting the updated policy on betty.ca. Your continued use of our Betty casino Canada platform following the posting of changes constitutes your acceptance of the revised policy. We recommend checking this page periodically to stay informed.

Contact Us

If you have any questions or concerns about how we use cookies on our Betty Casino platform, please do not hesitate to contact our team. We offer 24/7 human live chat support at betty.ca — no bots, just real people ready to help. You can also reach us through our Help Centre at help.betty.ca or submit a request via our contact form. Our team is based in Ontario and is always available to assist registered players across our betty casino Ontario platform.

Betty Gaming CA Ltd. is registered at 199 Bay Street, Suite 4000, Toronto, ON M5L 1A9, and operates betty.ca under a licence issued by the Alcohol and Gaming Commission of Ontario. We are fully committed to your privacy, your security, and your right to a fair and transparent gaming experience.