Responsible Gaming at Betty

At Betty Casino, we believe that gaming should always be a fun, entertaining experience — never a source of stress or harm. Here at Betty, we are fully committed to promoting responsible gaming across every aspect of our platform. As a licensed Ontario casino operating under the Alcohol and Gaming Commission of Ontario (AGCO) and managed by iGaming Ontario, we take our duty of care seriously. Whether you're a new player or a longtime member of our community, we want to make sure you always feel supported, informed, and in control of your play.

Our Commitment to Safe Gaming

Responsible gaming is not just a legal requirement for us — it's a core value that shapes how we build and operate our platform. We at Betty are proud to be certified by BetGuard and RG Check, two leading responsible gambling verification bodies. Our platform is available exclusively to players aged 19 and over in Ontario, and we enforce strict age verification to ensure our games are never accessed by minors.

We understand that gambling can become problematic for some players. That's why our Betty Casino platform provides a comprehensive suite of tools and resources designed to help you stay in control at every step of your journey with us. From deposit limits to self-exclusion options, we've built our responsible gaming framework with your well-being at the center.

Responsible Gaming Tools We Offer

At Betty, we make it easy for you to manage your gaming habits. Our responsible gaming tools are accessible directly from your account settings, and they take effect immediately once applied. Here's what you can use:

  • Deposit Limits — Set daily, weekly, or monthly limits on how much you deposit into your Betty Casino account. Once a limit is in place, we won't allow you to exceed it.
  • Spending Limits — Control how much you spend on games within a given time period.
  • Loss Limits — Define the maximum amount you're comfortable losing in a session, a day, or a month.
  • Session Time Limits — Set a cap on how long you can play in a single session. We'll notify you when your time is running out.
  • Reality Checks — Receive regular reminders about how long you've been playing, helping you stay aware of your session duration.
  • Cool-Off Period — Take a short break from gaming — from 24 hours up to several weeks — without fully closing your account.
  • Self-Exclusion — If you feel you need a longer break, we support full self-exclusion through our platform and through the Ontario-wide BetGuard program.

Recognizing Problem Gambling

We at Betty Casino want every player to enjoy gaming in a healthy way. Part of that commitment means helping you recognize the signs of problem gambling early. Here are some warning signs to watch for:

  • Spending more money on gambling than you can afford to lose
  • Chasing losses by continuing to play after losing
  • Feeling anxious, irritable, or restless when not gambling
  • Hiding your gambling activity from friends or family
  • Neglecting work, school, or personal responsibilities due to gaming
  • Borrowing money or selling possessions to fund gambling
  • Feeling like you cannot stop gambling even when you want to

If any of these signs sound familiar, please reach out to us or to one of the support organizations listed below. You don't have to face this alone — our Betty team is here to help.

Support Organizations in Ontario

Here at Betty, we actively encourage players who are struggling to seek professional support. We are proud to direct our community to trusted Ontario-based and national resources:

OrganizationContact / ResourceService
ConnexOntario1-866-531-2600 | connexontario.caFree mental health and addiction support
Responsible Gambling Council (RGC)responsiblegambling.orgEducation, research, and tools for safer play
Problem Gambling Helpline (ON)1-888-230-350524/7 confidential support line
BetGuardbetguard.caOntario-wide self-exclusion program
Gamblers Anonymousgamblersanonymous.orgPeer support for problem gamblers

Protecting Minors on Our Platform

Our Betty Casino platform is strictly for adults aged 19 and over in Ontario. We use robust age verification processes to prevent underage access, and we actively recommend that parents and guardians use parental control software to prevent minors from accessing online gaming sites. Tools such as Net Nanny, Qustodio, and Bark can help add an extra layer of protection at home.

We at Betty take this responsibility seriously — no minor should ever be able to access our games, and we continuously review our verification processes to ensure our standards remain high.

How to Set Limits at Betty Casino

Setting responsible gaming limits on your Betty account is simple and immediate. Follow these steps to put your preferred limits in place:

  1. Log in to your Betty Casino account
  2. Navigate to the 'My Account' or 'Settings' section
  3. Select 'Responsible Gaming' from the menu
  4. Choose the type of limit you want to apply (deposit, loss, session time, etc.)
  5. Enter your preferred limit and confirm
  6. The limit takes effect immediately — increases require a cooling-off period before they apply

If you'd like assistance setting any of these limits, our Betty team is available 24/7 via live chat. We'll be happy to walk you through the process and answer any questions you have.

Self-Exclusion Through BetGuard

We at Betty Casino fully support the Ontario-wide BetGuard self-exclusion program. If you choose to self-exclude, you can do so directly through our platform or through BetGuard, which will exclude you from all registered Ontario iGaming operators simultaneously. We enforce all self-exclusions immediately and take every measure to ensure excluded players cannot access our casino during their exclusion period.

If you return to our Betty platform after an exclusion period has ended, we encourage you to reflect on your gaming habits before resuming play, and to make use of our responsible gaming tools from day one.

Our Ongoing Responsible Gaming Efforts

Responsible gaming is an ongoing commitment at Betty Casino — not a one-time checkbox. Our team continuously reviews our practices, updates our tools, and works with regulators and responsible gaming bodies to ensure we remain at the forefront of player protection in Ontario. We train our customer support staff to identify signs of problem gambling and to respond with care and sensitivity.

We also provide clear, transparent information about our games — including RTP (return to player) percentages and game mechanics — so you can always make informed decisions about how you play. New players can also explore our available bonuses while keeping responsible gaming principles in mind.

Contact Our Responsible Gaming Team

  • Live Chat: Available 24/7 — staffed by real humans, no bots
  • Help Centre: help.betty.ca — detailed guides and FAQs
  • Contact Form: Available on our website for non-urgent enquiries

At Betty, we're here for you — not just as a gaming platform, but as a community that genuinely cares about its players. If you ever have concerns about your gaming habits, please reach out to us. We'll always listen, and we'll always help. Getting started safely is easy — simply use the Betty login to access your account settings and activate any responsible gaming tools at any time.

Frequently Asked Questions

How do I self-exclude from Betty Casino?

You can self-exclude directly through your account settings under the 'Responsible Gaming' section, or through the Ontario BetGuard program at betguard.ca. Our Betty Casino team is also available 24/7 via live chat to assist you with the self-exclusion process.

Can I set a deposit limit on my Betty account?

Yes. We at Betty allow you to set daily, weekly, and monthly deposit limits directly from your account. These limits apply immediately. Any request to increase a limit is subject to a mandatory cooling-off period before it takes effect.

What age do I need to be to play at Betty Casino?

Our Betty Casino platform is strictly for players aged 19 and over in Ontario. We enforce age verification for all accounts and take underage access prevention extremely seriously.

Where can I get help for problem gambling in Ontario?

We encourage you to contact ConnexOntario at 1-866-531-2600 or the Problem Gambling Helpline at 1-888-230-3505. You can also visit responsiblegambling.org for educational resources. Here at Betty, our support team can also help connect you with the right services.

Does Betty Casino offer reality check reminders?

Yes — our Betty platform includes reality check features that send you regular notifications during gameplay to remind you of how long you've been playing. You can set your preferred reminder interval directly in your account settings.